He Said That? 12/19/18

Clayton M. Christensen (born 1952), American academic, business consultant, and religious leader, currently serves as the Kim B. Clark Professor of Business Administration at the Harvard Business School of Harvard University, The Innovator’s Prescription: A Disruptive Solution for Health Care (1997):

There are more than 9,000 billing codes for individual procedures and units of care. But there is not a single billing code for patient adherence or improvement, or for helping patients stay well.