The AI craze has hit car dealerships. From Eric Peters at ericpetersautos.com:
Many people dislike dealing with car salesmen – who are sometimes pushy and sometimes shifty.
But will they like it better when they’re replaced by AI “chatbots”?
Imagine it. Instead of dealing with a human – however pushy – you’ll be dealing with a machine intelligence that (per the original Terminator movie) cannot be bargained with any more than the “customer service” phone tree that prompts you like the Rhesus monkey they think you are to push “9” for this and “*” for that and – just maybe – you’ll get a reward in the form of something approximating what you needed.
It’s coming soon, to a showroom near you, says Aharon Horwitz – who very much wants it to, as his company, Fullpath could make a lot of money selling its Customer Data and Experience Platform to dealers, who could then save money by getting rid of salesmen.
And customers, too.
I can’t wait to toy with AI!
The Abby Normal laughter will be cathartic.